Booking Terms and Conditions

Payment Policy

Payment Timing: All payments must be made prior to the event.

Payment Methods:

  1. PayPal: Online via our website, or directly via link sent by us.
  2. Bank Transfer: Payments can be made to our MRU or EUR account.

Important Note: Ensure that payments are processed promptly to secure the booking.

 

Cancellation Policy

Weather-Related Cancellations:
In cases of bad weather, heavy rainfall, or cyclones where safety is a concern, our professional instructor will make the final decision on whether the activity can proceed.
Rescheduling: If an activity is canceled due to safety concerns, we will reschedule it based on the availability of both parties.
Refunds: In rare cases where rescheduling is not possible, a refund will be issued.

Client-Initiated Cancellations:
If a client cancels the activity for no valid reason within 24 hours of the event, no refund will be issued.